Telephone 0845 459 1690
As we have spent many years in the telesales environment we thought we would put together a few tips to help people keep their eye on the basics.
Telesales Tip #1 It only works if you do it properly.
Telesales Tip #2 Do your research and know why you're calling.
Telesales Tip #3 Always measure what you do...and act on it.
Telesales Tip #4 Tenacity wins the day...the next call could be the yes.
Telesales Tip #5 Remember, on the phone it's more about how you say something rather than what you say.
Telesales Tip #6 Know your 'cost per seat' and what it means in terms of sales.
Telesales Tip # 7 When you arrange a callback, make sure you do it, even if the prospect isn't available to talk...professionalism breads trust.
Telesales Tip #8 Giving telesales agents a beneficial and rewarding incentive scheme will always pay dividends.
Telesales Tip #9 Never underestimate the importance of ongoing coaching.
Telesales Tip #10 Training...Training...Training. Good quality, relevant trainingis massively important to keep people focussed and at their best.