Telephone 0845 459 1690

We appreciate how daunting the prospect of setting up and putting together a team from scratch can be, so why not use our expertise to make your life easier.

Most people are aware that telesales is a cost effective way of contacting customers, generating leads etc. If you're not keen on outsourcing that part of your business, then the other choice is to set up your own internal sales team. It doesn't need to be a grand affair and it doesn't need to give you a headache.

Utilising our skills within the call centre and telesales industry and our experience of setting up internal sales teams of all shapes and sizes, we can create for you whatever size team you feel you need to achieve your goal.

Working from your initial thoughts and goals we can help you,

• Recruit and train the staff
• Help/advise on facilities (phone systems/desking/environment etc)
• Help with writing the script Advise on targets, calling hours etc (for best results) Create a best practice process (to allow ongoing growth/improvement)
• Create management information stats. (to allow you to asses the success of the team etc)
• Plan, forecast and budget for the team (cost per seat etc)
• Appraise staff performance and set goals of improvement where necessary
• Oversee the initial stages when the team begins calling, offering support and advise to "fine tune" the process.